This Privacy Policy explains how zk77 collects, uses, stores, shares, and protects your personal information when you access or use the zk77 platform — including our casino games, sports betting markets, payment services, and all associated account functions. Your privacy matters to us and we take our obligations seriously.
By using the zk77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, please do not use the Platform.
A plain-language summary of what zk77 commits to when handling your personal information. Full legal details follow in the policy sections below.
All data transmitted between your device and zk77 servers is protected by industry-standard SSL/TLS encryption. Account credentials are stored using one-way hashing algorithms and never held in plain text on our systems.
zk77 does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Your information exists solely to operate your account and comply with our licensing obligations.
We collect only the personal data that is strictly necessary to provide you with a safe, functional zk77 account — registration details, payment information, and verification documents. Nothing beyond what is operationally required.
You have the right to access, correct, or request deletion of your personal data held by zk77, subject to legal retention requirements. All such requests are handled within 30 days of receipt.
zk77 retains personal data only for as long as necessary for the purpose it was collected, or as required by applicable law and our regulatory obligations. Data is securely deleted or anonymised once retention periods expire.
In the unlikely event of a data breach affecting your personal information, zk77 will notify affected users and relevant regulatory authorities within the timeframes required by applicable data protection law.
This Privacy Policy ("Policy") is published by zk77 ("zk77," "we," "us," or "our"), the operator of the online gaming platform at zk77.ws (the "Platform"). It sets out how we collect, use, store, share, and protect personal data relating to users of our Platform ("you" or "your"), in accordance with applicable data protection legislation and our licensing obligations.
This Policy applies to all personal data processed in connection with the Platform, including data collected during registration, account management, payment processing, identity verification, customer support interactions, and your general use of our games and betting markets.
This Policy should be read alongside the zk77 Terms & Conditions and Responsible Gaming Policy, each of which is available on the Platform and incorporated by reference into our overall user agreement framework.
Scope note: This Policy covers data processed by zk77 directly. Where third-party game providers or payment processors handle your data under their own privacy frameworks, we will identify those instances within this Policy.
For the purposes of applicable data protection law, zk77 is the data controller in respect of personal data collected and processed through the Platform. As data controller, zk77 determines the purposes and means by which your personal data is processed.
Where zk77 engages third-party service providers to process data on its behalf — such as payment processors, KYC verification providers, and cloud hosting services — those parties act as data processors under written agreements that require them to handle your data solely on zk77's instructions and in accordance with applicable law.
If you have any questions about how zk77 processes your personal data, or wish to exercise any of your data rights, please contact our Data Protection team at [email protected].
zk77 collects the following categories of personal data from users of the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC/passport number, photograph | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration & account updates |
| Financial Data | Bank account details, JazzCash/EasyPaisa number, transaction history | Deposits, withdrawals & KYC |
| Technical Data | IP address, device type, browser, operating system, session tokens | Each Platform visit |
| Usage Data | Games played, bets placed, time on site, feature interactions | Ongoing Platform use |
| Communications Data | Live chat logs, support ticket content, email correspondence | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, cooling-off requests, self-exclusion status | When tools are activated |
We do not collect or process any special category data (such as racial or ethnic origin, political opinions, religious beliefs, or biometric data) except where specifically required by our KYC obligations and only to the extent strictly necessary for identity verification purposes.
zk77 collects personal data through the following means:
zk77 processes your personal data only where a lawful basis for doing so exists. The following table sets out the primary purposes for which we process personal data and the legal basis relied upon in each case:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your zk77 account | Performance of contract |
| Processing deposits and withdrawals | Performance of contract |
| Identity verification (KYC/AML compliance) | Legal obligation |
| Fraud prevention and security monitoring | Legitimate interests |
| Responsible gaming monitoring and interventions | Legal obligation & legitimate interests |
| Customer support and dispute resolution | Performance of contract |
| Platform analytics and service improvement | Legitimate interests |
| Sending service-related communications | Performance of contract |
| Sending promotional communications (where opted in) | Consent |
| Regulatory reporting and audit compliance | Legal obligation |
Marketing communications: zk77 will only send you promotional emails or messages where you have specifically opted in to receive them. You may withdraw your consent at any time by updating your communication preferences within your account settings or by contacting support.
zk77 does not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:
No third-party advertising: zk77 does not share your personal data with advertising networks, social media platforms, or data analytics companies for marketing purposes directed at you by third parties.
As an internationally operated platform, some of the third-party service providers used by zk77 — including cloud hosting providers, KYC verification services, and game content suppliers — may be located outside Pakistan and may process your personal data in other jurisdictions.
Where personal data is transferred internationally, zk77 takes steps to ensure that appropriate safeguards are in place, which may include:
zk77 retains personal data for no longer than is necessary for the purpose for which it was collected, or as required by applicable law and regulatory obligations. The following general retention guidelines apply:
Upon expiry of the relevant retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you.
zk77 uses cookies and similar tracking technologies to operate the Platform, analyse usage, and detect fraud. The following types of cookies may be placed on your device:
You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the Platform. zk77 does not use third-party advertising or retargeting cookies.
The zk77 Platform is strictly intended for users aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process, and any account found to belong to a minor will be immediately suspended and closed.
If you are a parent or guardian and believe that your child has provided personal data to zk77 without your consent, please contact us immediately at [email protected]. We will promptly investigate and, if confirmed, delete all associated personal data and close the account.
21+ Platform: Gambling products are not appropriate for minors. zk77 takes its obligations in this area seriously and operates age verification as a mandatory step before any account is activated for real-money play.
Subject to applicable law, you have the following rights in relation to the personal data zk77 holds about you:
Request a copy of the personal data zk77 holds about you, along with information on how it is used.
Request correction of inaccurate or incomplete personal data held on your zk77 account.
Request deletion of your personal data where it is no longer necessary for its original purpose, subject to legal retention obligations.
Request that zk77 restricts processing of your data in certain circumstances, such as while a dispute is being resolved.
Receive a copy of data you have provided to zk77 in a structured, machine-readable format, where technically feasible.
Object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming interventions.
To exercise any of these rights, please contact zk77 at [email protected] with the subject line "Data Rights Request." We will respond within 30 calendar days. We may request proof of identity before fulfilling a data rights request.
Please note: Some rights are subject to exceptions. For example, we cannot delete data that we are legally required to retain for AML or regulatory audit purposes, even if you request erasure.
zk77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While zk77 takes extensive steps to protect your data, no online platform can guarantee absolute security. You should ensure that your own device is protected with up-to-date security software and that you use a strong, unique password for your zk77 account.
The zk77 Platform does not include links to external third-party websites for browsing or promotional purposes. Where references to third-party payment services (such as JazzCash or EasyPaisa) appear on the Platform, these are integrated service providers rather than separate browsable destinations.
zk77 accepts no responsibility for the privacy practices of any third-party services that you may access independently outside of the zk77 Platform. This Policy applies exclusively to data processed by zk77 through its own Platform.
zk77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable law. The following process applies:
We encourage you to review this Policy periodically to stay informed about how zk77 protects your personal information. Archived versions of previous Policy versions are available on request.
If you have any questions, concerns, or requests relating to this Privacy Policy or how zk77 handles your personal data, you may contact our Data Protection team through the following channels:
For concerns relating to responsible gaming, account self-exclusion, or deposit limits, please visit the dedicated Responsible Gaming page where full details of available tools and support resources are provided.
This Privacy Policy was last reviewed and updated on 1 January 2026. The current version supersedes all prior versions. Registered users will be notified of future material changes via their registered email address on record with zk77.
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